Last updated: June 28, 2025
At iLovePDFPro, accessible from https://www.ilovepdfpro.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by iLovePDFPro and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [support@ilovepdfpro.com].
1. Information We Collect
When you use our services, we may collect the following types of data:
- Uploaded Files: We temporarily process and store your uploaded files solely for the purpose of converting, compressing, or editing them. Files are automatically deleted after processing.
- Personal Information: If you contact us or register, we may collect your name, email address, and any other details you voluntarily provide.
- Usage Data: We collect non-personal data such as browser type, device information, operating system, and usage behavior to improve our service.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Operate and maintain our website
- Improve and personalize user experience
- Process your file-related tasks (e.g., convert PDF to Word)
- Respond to customer service requests and support needs
- Monitor and analyze usage trends
- Detect, prevent, and address technical issues or fraud
3. Log Files
iLovePDFPro follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information and is used for analyzing trends and administering the site.
4. Cookies and Web Beacons
Like any other website, iLovePDFPro uses cookies to store information such as visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing web page content.
You can choose to disable cookies through your individual browser options. More detailed information about cookie management can be found on the browsers’ respective websites.
5. File Security and Deletion
- Security: Your files are processed using encrypted connections (HTTPS). We do not access or share your content with third parties.
- Auto Deletion: Uploaded files are automatically deleted from our servers within a short time after processing, typically within 1 hour.
6. Third-Party Services
We may use trusted third-party services like analytics providers or advertising partners. These services may collect certain anonymous information to help us analyze traffic or improve our services. These third parties are bound by privacy obligations.
7. GDPR Compliance (For EU Users)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. These include:
- Right to access
- Right to rectification
- Right to erasure
- Right to object
- Right to data portability
If you wish to exercise any of these rights, please contact us.
8. CCPA Compliance (For California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Request the disclosure of categories and specific pieces of personal data collected
- Request the deletion of personal data
- Opt out of the sale of personal data (Note: We do not sell your data)
9. Children’s Privacy
iLovePDFPro does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child provided this kind of information on our website, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We recommend you review this page periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
📧 Email: support@ilovepdfpro.com
🌐 Website: https://www.ilovepdfpro.com
Thank you for trusting iLovePDFPro. Your privacy is our priority.